Privacy Policy

Last Updated: 13.09.2023

At Thornham Fishing Lake, we value and respect your privacy. This Privacy Policy outlines our commitment to protecting your personal information when you visit our website or use our services.

By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

  1. Personal Identifiable Information (PII): This includes your name, contact information (such as email address and phone number), and any other information you voluntarily provide to us.
  2. Payment Information: When you make a reservation or purchase, we may collect payment information, such as credit card details, to process payments securely.
  3. Usage Data: We may collect information about how you use our website, including your IP address, browser type, device information, and the pages you visit.

How We Use Your Information

We use the collected information for the following purposes:

  1. Reservations and Bookings: To process your reservations, bookings, and payments.
  2. Customer Support: To provide customer support and respond to your inquiries and requests.
  3. Improving Our Services: To analyze and enhance our website and services, including user experience and content.
  4. Marketing: To send you promotional materials, newsletters, and updates with your consent.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services.
  2. Legal Compliance: We may disclose your information to comply with legal obligations or respond to law enforcement requests.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or storage system is entirely secure.

Your Choices

You have the following rights regarding your personal information:

  1. Access and Correction: You can access and correct your personal information by contacting us.
  2. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in our emails.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the date of the last revision.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

graham@thornhamlake.co.uk